Terms of Service

Agreement to Terms

By accessing our website at https://feedback.ascendtreesolutions.com or submitting our contact form, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or submit a request through our contact form.

These Terms of Service apply to PANTHERA UR dba Ascend Tree Solutions ("Company," "we," "us," or "our").

Age Restriction

Our services are intended for individuals who are 18 years of age or older. By using our website or submitting our contact form, you represent and warrant that you are at least 18 years old. If we discover that personal information has been collected from a minor, we will promptly delete that information.

Services

PANTHERA UR dba Ascend Tree Solutions provides professional services to customers in Shasta Lake, Redding, Bella Vista, Palo Cedro, Lakehead, Old Shasta, Keswick. Ascend Tree Solutions is a professional tree service company serving Shasta Lake, Redding, Bella Vista, Palo Cedro, Lakehead, Old Shasta, and Keswick. We provide comprehensive tree care including trimming, removal, emergency response, stump grinding, and storm cleanup with a commitment to safety and customer satisfaction.

Specific terms, pricing, and scope of work are established at the time of service engagement. We reserve the right to decline service at our discretion. All pricing and service terms are communicated directly and confirmed before work begins.

SMS Terms & Conditions

By providing your phone number and selecting the applicable opt-in checkboxes on our contact form, you agree to receive SMS text messages from PANTHERA UR dba Ascend Tree Solutions. We offer two types of SMS communications:

• Message frequency may vary
• Standard message and data rates may apply
• Reply STOP to opt out at any time
• Reply HELP for assistance
• Carriers are not liable for delayed or undelivered messages. PANTHERA UR dba Ascend Tree Solutions is not responsible for message delivery delays caused by mobile carriers, network issues, or factors outside our control.
• Consent is not a condition of purchase

For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.

Payment

Payment terms are established at the time of service engagement. We accept payment methods as communicated at the time of agreement. Payment is due as specified in your service agreement. We reserve the right to require a deposit before commencing work.

Limitation of Liability

To the fullest extent permitted by law, PANTHERA UR dba Ascend Tree Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from your use of our services shall not exceed the amount you paid us for the specific service giving rise to the claim.

Dispute Resolution

In the event of a dispute, we encourage you to contact us first to resolve the matter informally. If informal resolution is unsuccessful, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, unless otherwise required by applicable law.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state in which PANTHERA UR is registered, without regard to its conflict of law provisions.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.

Contact Us

If you have questions about these Terms of Service, please contact us:

PANTHERA UR dba Ascend Tree Solutions
3801 Craftsman Ave, Shasta Lake, California 96019
+15306888055
[email protected]